We’ve not been able to fully utilize the applications since the pandemic, but I can say that Mercury has successfully completed the first development within the timeframe that they specified and within our budget. What evidence can you share that demonstrates the impact of the engagement? We started working together in the summer of 2018, and our partnership is still ongoing. At the time, we were looking for a more local company.īy now, we’ve probably spent over $5 million. They were one of the many companies we interviewed, but we ultimately decided to work with them because they had an office near ours. How did you come to work with Mercury Development? I was mainly in contact with the project managers. They had around 40 people in total, which included developers, business analysts, and project managers. Mercury provided us with two sets of people: one working on the application development, and an extended team working with us on the acquisition and other projects and needs. They worked closely with me and our first commercial client to understand the requirements, finalize the software development process, implement the plan, and test and support the whole system. We also acquired a company during that time, and Mercury helped us conduct a business analysis and define the acquisition plan by interviewing stakeholders and subject matter experts. We have a legacy or an internal application that we used to manage dental claims, providers, and members, and they helped us with that. The Mercury team then went into doing different things for us. The entire app development process lasted only six months, so we decided to expand on their role. It also had picture scanning, appointment scheduling, document signing, cost reporting, and location tracking functionalities. The app was intended to be used for dental facility audits, so we had the team build a custom survey module that could enable users to create or answer questions. We provided the wireframes during the RFP process. Mercury developed an iOS mobile app from scratch for us.
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